Patient's Words


Comments From Our Patients

" I'm glad I chose this specific clinic to come to. They made me feel very comfortable, as if I was at home. Showed me a lot of care and respect. I really appreciated how well the whole staff did their jobs and helped me get through my situation."  Received 1/5/12

" The decision to end a pregnancy, for whatever reason, is one that can weigh heavily on a woman.  I found the staff at this facility so helpful, comforting, and warm that my fears and anxiety were eased.  It was as pleasant as such an experience can be, and I'm thankful that I chose Allegheny Reproductive Health Center.  I would recommend this facility to any other woman who chooses this path for herself."  Received 11/26/11  

" From start to finish, my experience was pleasant. The phone calls were friendly and informative and my experience at the clinic was no different. Each step of the way someone was always willing to listen and hold my hand if necessary. For anyone considering this procedure, I would highly recommend ARHC."  Received 10/6/11 

"Staff was wonderful, very respectful. Made me feel comfortable and considered my feelings during process (non-judgmental).   Received 11/8/11

"The staff was very nice and made me feel comfortable.  They took time to talk to me and my boyfriend. This gave me peace of mind knowing he felt comfortable with what I was doing."  Received 11/5/11   

"I have never met so many wonderful people! They all made me feel at ease 100% of the time."  Received 10/25/11

" I would just like to thank all the doctors and staff for being such a great support for me.  Thank you for making my experience a great one.  I felt very comfortable in the environment."  received 9/24/11

"When we decided abortion was the route we wanted to take, my heart and head were in shambles. From the moment I first spoke with Libbi on the phone to my footsteps out the door, I never felt so comfortable.  The way they comforted me and rerspected my decisions about everything was amazing.  I cannot thank every single person enough.  The BEST experience I've encountered under such a difficult situation."  Received 9/20/11

" This was a very difficult time for me, as it is for any women making this decision. From my initial contact & throughout the entire process, the women at ARHC provided me with the caring, non-judgmental support that I needed.  The staff are intelligent, insightful and ensured that I knew what to expect every step of the way. I am feeling stronger in my decision and am happy to have found them."  Received 4/2/11

"I found that all staff were very helpful and nice during the time I was there. They really made me feel very comfortable about my decision."  Received 8/3/11

 " On one of the darkest, saddest days of my life, the staff at ARHC were incredibly kind and supportive.  I can't imagine going through this with a more kind staff!  Thank You. God Bless!"  Received 8/15/11

 " Everyone was very respectful and caring." Received 8/2/11

" I must admit I was so nervous about going through with the procedure. This health center made me feel very comfortable. They were so supportive and told me everything would be fine." Received 7/30/11  

"ARHC made a difficult day much easier.  The staff was incredibly supportive and made me feel very comfortable.  I appreciated their staff and they made the experience much better than I imagined it would be."  Received 6/25/11

"All of the staff were extremely nice, supportive, friendly and they made me feel comfortable. I was very satisfied with them and their service."  Received 6/25/11

"Everyone here was extremely compassionate.  They all helped me through this situation in their own way.  I was at ease once I knew I was in wonderful hands. 
 Thank you for all you have done!  It means the world to me. "  Received 4/16/11

" I would highly recommend ARHC to anyone considering an abortion.  From the moment I called to schedule my appointment until leaving the clinic after my abortion, the staff there made me feel safe and cared for.
I can't begin to express my gratitude for the staff at ARHC.  Thank god women have a place like this with warm and caring workers to turn to on such a difficult day.  Thank you for being there and for giving women the right to make their own choice."  Received 2/9/11

"The staff was absolutely wonderful in helping me get through something that was a huge decision.  I felt very comfortable there amd want to thank each and every one of your staff."  Received 2/2/11

"Everyone I had contact with here today was extremely caring, supportive and non-judgmental.  I expected to see a lot of women in the waiting room but it's clear they purposely spread appointments out to keep privacy. I loved the feeling that I was in a cushy doctor's office!"  Received 2/1/11

"The staff is extremely kind and care about your fears, concerns, and feelings.  I'm glad they stayed with me the whole time. It made a very hard day less painful."  Received 12/4/10

"Thank you so very kindly for all of the support and kindness offered during my visit. I have never been extended such excellent and accomodating healthcare and of course without judgement. Your entire staff should be commended".  Received 11/27/10

"Allegheny Reproductive Health Center was in my opinion a good choice to got to for my procedure. All the staff members were caring and supportive.  Also, they were very understanding.  Everyone there was good to me and made me feel as comfortable as I could be before, during,  and after the procedure. Overall, it was a very good experience.  I felt accepted there and that was very comforting and important to me. "  Received 10/5/10

" The staff  made the most difficult decision I've ever made much easier.  They were very pleasant and comforting.   I felt comfortable and not judged.  If I ever had to come back, they'd be my first choice."  Received 8/11/10

  "I thought Allegheny Reproductive Health Center really cared about their patients and made them feel as comfortable as possible.  It's very clean with a great staff!" Received 8/3/10

"I had wanted to be a mom so bad.  Finding out I had gotten pregnant was so exciting.  Just before hitting 3 months, my fiance and I were told the worst news of all!  Our baby had no skull and wouldn't live.  The hardest part of it is my OB-GYN who broke the news to us wouldn't support us in any way!  They had refused to tell us where we could go for a termination.  So in doing some research, I found Allegheny Reproductive Health Center.  When I called and spoke with the girls there they really helped me feel better and supported me in everything! They have been so wonderful! After everything was done they did everything they could to make me feel more comfortable. All the hugs were great! Thank you to all of you!"   Received 8/4/10

"No one plans to need abortion services but when it becomes necessary, it is comforting to know there are kind, professional, competent people ready to help you.  I cannot thank this entire staff enough. They truly made a scary situation tolerable. Thank you so much. "  Received 7/27/10

"You could not choose a more supportive environment for your procedure. You will be taken care of  from the front door to recovery by friendly caring people."   Received 6/17/10

"I drove from Columbus Ohio after researching options throughout Ohio.  The decision was made by my partner and me to have the procedure done in another city where we could take the weekend to relax & refresh after the procedure.  I chose Allegheny Reproductive based on the comprehensive information on the website and the staff who took their time responding to my many questions when I called to schedule.  Everyone made me feel secure & comfortable & the environment was very relaxing which helped to alleviate some of my anxiety.  Thank you for making this a stress-free experience for both my partner & me."  Received 5/1/10

"My experience here really couldn't have been any better. The girls were so polite.  I was so comfortable here.  It as really great, honestly.  I would recommend any woman in any situation to come here.  You're not judged and you're a real person.  Thank you so much for giving me a great experience in this kind of situation. I feel so much better about myself."  Received 5/25/10

"Everyone here made me feel so comfortable that it wasn't a scary experience at all."  Received 5/22/10

"The decision is never easy for anyone to make whether if you have had children or none.  But when the choice is there and the counseling of the staff here educates you on the options, you will feel more comfort.  The beginning of something doesn't mean it will be the best ending.  The ending of something can be the beginning of something else more wonderful." Received 5/18/10

"This place is a really good place. Everyone is really nice and make you feel really comfortable."Received 5/13/10

"I was very scared at the beginning, because I'd never went through something like this before. But the staff at ARHC makes you feel like part of the family. The care is great and you are in good hands. I found out there is no need to be scared. You are safe at ARHC!" Received 3/7/10

"The woman who took my call was very kind and understanding. It wasn't an easy call to make...Her attitude helped me through it." D.R., Erie, PA (age 24)

"The kind and helpful attitude of the entire staff helped me through something I really had never thought I would have to go through in my life. It was very refreshing to see people with a real dedication to their work." D.F., Pittsburgh, PA (age 21)

"The staff was genuine, kind and did not make me feel pressured in any way. I came in and left without feeling judged." S.M., Altoona, PA (age 38)

"I was most surprised at the recovery. I thought that, physically, I would have some discomfort, heavy bleeding or something. But, aside from the cramps that lasted about 15 minutes, I felt fine when I left." T.K., Indiana, PA (age 18)

"My counselor was so kind. She listened to me. This was a difficult decision so it helped to have the chance to talk about my concerns and fears." B.S., Pittsburgh, PA (age 24)

"The care in the recovery room was very good with a lot of attention given to each patient." M.Y., Weirton, WV (age 22)

"The doctor was very kind and understanding. Although this was the first exam I ever had I didn't feel uncomfortable at all. Also, the procedure was exactly as it had been explained." L.B., Youngstown, OH (age 17)

"Women are lucky to have facilities like yours." K.O., Johnstown, PA (age 25)

"You made me feel comfortable about my decision. Your clinic is definitely the best choice I could have made. Keep up the good work." H.B., Dubois, PA (age 33)

"I was a little embarrassed at first because I thought I was too old for this. But everyone treated me with respect and dignity." C.J., New Kensington, PA (age 42)

Letters from Patients

"I brought my daughter in for an abortion. I was scared, not knowing what to expect. Everyone took time to reassure us, to talk with us and answer questions. At a time when you're feeling the lowest with no light at the end of the tunnel, the kindness from all of you was almost overwhelming. I just wasn't expecting so much caring and understanding. You certainly have the right staff, doing and saying the right stuff. I believe in angels on earth. Thank God there are people like you all, serving those in need. These words can't express my sincere thanks."

"Your thoughtfulness will always be remembered. I just wanted to take a moment to thank everyone at your center for making my difficult decision that much easier. You made everyone feel cared about and relaxed! Abortion is a difficult choice. In some cases it may be the right choice and in others, it may be the wrong one, but you allowed it to be just that...a choice. From the minute I entered your clinic, I felt safe. Everyone was kind and helpful, from the receptionist to the doctor. So, from the bottom of my heart, I send out my sincere thanks to the nurses, counselors, and doctors for making my visit a little bit easier. I wish everyone a wonderful and safe holiday season."

"On October 4, 1997, I faced a situation which could have been very difficult for me. I want you to know that I appreciate everything that you do to make the experience easier. When I arrived, a Pro-Choice escort was outside. She met me at the car and walked to the door with me. She made me feel more comfortable just by talking to me about other things. The security guard was very pleasant. Her presence helped me relax also. When I entered the office, I was still nervous, but everyone was very patient and explained things to me very well. This experience could have been very traumatic for me and everyone helped me understand that there was very little chance of anything going wrong. That really helped me through. The woman who took my blood that morning was great. I usually come very close to passing out when I have blood drawn, but I didn't have any problems. I think that I owe that to the lab technician's attitude. She was wonderful. I also appreciate the time that was taken to talk to me about what I was feeling and why I had made my decision. It really helped to have someone remind me that I had good reasons for making the decision that I did, especially since I only have two people at home to talk to. Unfortunately, neither of them has been through this experience. I want Rose and Dr. Turner to know that I am really glad that I got to meet them. They made the procedure seem so easy and helped me relax. I am so grateful to them for making my experience much better than it could have been. I started to get very tense in the procedure room, but Rose talked to me and helped me relax. I am very grateful to her for that. I am also grateful to the people in the recovery room. They were very helpful and concerned. They explained what I should expect after I got home and how to deal with problems. Fortunately, I have not had any problems and I feel wonderful. Thank you so much for everything you did to make my visit so easy. Unlike some others, I will remember the experience fondly because everyone helped me feel better about it. If I ever find out that anyone I know has decided to terminate a pregnancy, I will definitely recommend that she contact you. Thank you for everything."

"I just wanted to write a short note thanking you all for the care you provided during my surgery at your facility. it was a scary time for me, but you were able to ease my fears. During these times of women's rights and free choice campaigns, I think it is important for women to know that there is somewhere to turn. For women, such as myself, to be able to make an informed decision and still have the best available care when making this choice. She needs to know that she can choose alternatives to suit herself without regretting them later. When I first visited your facility on Saturday, March 19, I saw women from many different backgrounds with the same goal in mind - making the best informed decision for 'me'. Your counselors were there when needed, as well as other staff to provide information, listen, or just hold a terrified hand. I hope I will never have to make the decision I made again. But I will be sure to let other women in this similar situation know that there is somewhere they can go that will care for them. God Bless you all and thank you."

"I would like to say thank you very much. I was nervous about being there but everyone was extremely nice. Every question I asked, and there were many, was answered in complete detail. I was treated with the respect I deserve both as a patient and a human being. In such a time of anxiety for me everyone was so comforting. I just had to write to give you my personal thanks for the work you do. Without people like you it really wouldn't matter if there was a freedom of choice. Although I did not need them, I'm glad to know that escorts were available. They should also get full credit for all their time put in to help the women get into the clinic. If you would like to post this letter, you have my permission. Maybe it will help other patients with their fears and concerns. Again, with heartfelt thanks to everyone associated with ARHC your work is very much needed and appreciated."